Write Lightning is a blog from writer Deb Thompson.
Everyone is welcome here.
(Some links or topics may not be completely kid-appropriate.)
Everyone is welcome here.
(Some links or topics may not be completely kid-appropriate.)
Mon, Oct 13 2008
Are Citibank and Sears doing their part to kill the economy?
It seems that my spouse is not the only one to get strange letters from Kendall E. Stork of Citibank. My spouse does not have a Citibank credit card, but has a card issued by a retail store that became a Citibank Gold Mastercard at one point. Last week my spouse was told via a letter, "your credit line is being lowered to reflect your spending" after telling him "since you are using a small portion of the available credit, we have lowered your credit line..." There's a bit more fluff, but that's the crux of the letter. It's signed by Kendall E. Stork, CEO and President, Citibank (South Dakota), N.A.
This is odd behavior in an economy where consumer spending should be encouraged. And I should add that the card was originally issued by Sears and only became a Mastercard later. I guess Sears is not interested in my husband spending more money there, which is odd, since we recently purchased a washer, dryer and a vacuum cleaner from them and we also ordered siding and windows a year or two ago. We've never been late on a payment. If this is how loyal customers are treated, I can only imagine what kind of letter that bad customers are getting...
posted at: 13:39 | category: /Miscellaneous | link to this entry
It seems that my spouse is not the only one to get strange letters from Kendall E. Stork of Citibank. My spouse does not have a Citibank credit card, but has a card issued by a retail store that became a Citibank Gold Mastercard at one point. Last week my spouse was told via a letter, "your credit line is being lowered to reflect your spending" after telling him "since you are using a small portion of the available credit, we have lowered your credit line..." There's a bit more fluff, but that's the crux of the letter. It's signed by Kendall E. Stork, CEO and President, Citibank (South Dakota), N.A.
This is odd behavior in an economy where consumer spending should be encouraged. And I should add that the card was originally issued by Sears and only became a Mastercard later. I guess Sears is not interested in my husband spending more money there, which is odd, since we recently purchased a washer, dryer and a vacuum cleaner from them and we also ordered siding and windows a year or two ago. We've never been late on a payment. If this is how loyal customers are treated, I can only imagine what kind of letter that bad customers are getting...
posted at: 13:39 | category: /Miscellaneous | link to this entry
